Deeplake's solutions help Social Landlords communicate with their tenants. Our Communication Manager software improves communication between Landlords and tenants using SMS and email, and works with your existing Housing Applications.

With Deeplake you don't have to do the work. We offer the most advanced technology, but with a deep understanding of how to apply it in Social Housing. Turn-key or fully-hosted options match your IT requirements too. We call our solution "Intelligent SMS Communication", and we can reduce your costs, streamline rents and repairs, increase tenant participation, and help show Best Practice at inspection time.

Deeplake’s Communications Manager was developed only for Social Landlords and Councils, based on research with the National Housing Federation. It is extensively used across the sector, and we welcome the opportunity to show why and how it has been so successful.

Communication Manager is the strongest SMS solution and has been exclusively adopted as the SMS platform for Capita, Orchard Information Systems, and SDM Housing customers. But we also support the other leading Housing Management systems, and also in-house systems.

Only Deeplake can deliver your SMS and email capability through, and with, our partners to provide fully supported, risk-free solutions.


We believe Deeplake provides the most effective, best-of-breed SMS system for theSocial Housing sector, and we have chosen it as the communication platform for Capita Housing Software.”


Roger Birkinshaw

Housing Director

Capita Software Services