Who Are Deeplake

At Deeplake we help Social Housing organisations and Local Authorities to communicate more effectively with tenants, employees and suppliers.

Deeplake is the leading provider of SMS text solutions to the Housing market. We are UK-based, developing and supporting our products with teams in Cambridge and Cardiff. We also work with Partners to provide a complete range of solutions and expertise.

The Market Leading SMS Solution

Communications Manager (CMGR) is our flagship SMS and email communications platform, offering automatic 2-way communication for transactions such as Rent Reminders and Repairs Appointments with sophisticated workflows, but also offering online Surveys, KLOE measurement and monitoring, KPI alerting and dedicated modules including Choice Based Letting, Tenant meetings, SMS conferencing and others.

CMGR uses the data from your existing Housing applications

Since 2003 we have integrated CMGR with the leading Housing Management Systems and we support integration with all Housing Applications including CTX and Universal Housing, Civica, IBS, Xmbrace, Orchard Housing and others.

Genuine Return on Investment

CMGR represents the next generation in SMS text platforms and can reduce communication costs by £200 per annum per tenant whilst improving customer service, promoting your Particiaption and Diversity agendas, and protecting the environment.

Our communications solutions also include integrated telephony systems and the expertise to exploit communications technology in Housing, gained over many years.

To become a Deeplake Customer or Partner please contact us at innovation@deeplake.co.uk or by using the details on our contact page.