Cardiff Community Housing Launches SMS for Tenants

We are delighted that CCHA have chosen to implement our IBS-integrated tenant communication solution for SMS and email. Deeplake are IBS's exclusive SMS communications partner with the most powerful and easy to use tenant communications tool Communications Manager or CMGR.

CMGR will be implemented across a range of areas in CCHA to simultaneously improve tenant services and reduce the wasted cost of many traditional letter and telephone communications.

CCHA was established in 1996 and is an Industrial and Provident Society with charitable status, formed when Adamsdown Housing Association and Moor Housing Association decided to merge. Between them, Adamsdown and Moors have been providing homes in Cardiff for over 30 years. CCHA are a non-profit organisation that is registered and are supervised by the Welsh Assembly Government.

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