Self Service
The Communications Manager platform is a true 2-way, 2nd Generation system which allows any information held by you, to be securely shared withTenants using a simple SMS text command. These transactions can be user defined in each department as needed, using a simple drag and drop interface.
This allows access to information for Tenants:
- Out-of-Hours
- At peak times when the call centre may be busy
- Without calling or visiting for mobility-impaired tenants
- Without special equipment for hearing-impaired tenants
- Using any standard mobile phone
