Enterprise Messaging Layer
The Enterprise Messaging features of CMGR demonstrate our investment in advanced communications technology development, giving our customer the following key benefits:SMS and Email
Email to mobile devices is rapidly becoming commonplace, supported by the growth of 3G mobile services and ever more sophisticated phones. So CMGR is designed to offer automated messaging to both SMS and mobile email, selectable by tenant preference. This makes CMGR a future-proof choice today for mobile communication.Mobile SPAM and Content Control
We are all familiar with email spamming, and SMS spamming is starting to grow. To ensure you control your use of SMS texting, CMGR offers control of how many messages are sent to tenants, and can also filter or block unwanted language and information. These features allow responsible use of SMS and ensure your standards, and your tenants feelings, are considered at all times.Forward Scheduling
With CMGR you can create a message to one or many parties, and choose a future time and date for sending. Notifications, for holiday closing times for example, can be setup when convenient for you, with CMGR remembering when to send them. This simple but powerful feature lets you spread your workload and plan ahead.Message Templates
Across the system, in both ad-hoc and automated messages CMGR offers powerful message templates. A template looks like a standard message for SMS or email but contains “gaps” that CMGR fills in from your tenant data when the message is sent. With templates you could send a thousand messages, each individually addressed with the recipients own name with a just few mouse clicks.Advanced templates support multiple languages, CMGR automatically selects the preferred language according to the tenants profile, increasing choice, and supporting diversity.
Security
Using electronic messaging increases security for sensitive information. Preventing an unauthorised person from opening or intercepting sensitive letters is impossible, but with CMGR confidential information requests can be logged in real-time, and protected with passwords and security questions, increasing security and providing peace of mind for you and your tenants.
